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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Mathews

April 15, 2026

5  out of  5
rating by Tony Mathews
"Mrs. Spears and her team provided excellent customer care! They were very knowledgeable in their area of expertise. Their communication etiquette is impeccable! The Spears Team patiently and diligently answered all of our questions and concerns. My wife and I are retired military. We felt at ease and relaxed with their recommendations based upon their articulation of each policy we purchased. Thank you, Mary Spears State Farm Insurance Team. Job well done!"
We responded:
"Tony, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mary Spears’s Team—we are always here to help!"
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Nancy Lombardi

April 10, 2026

5  out of  5
rating by Nancy Lombardi
"I have had my insurance with Mary Spears-State Farm for many years. They have always treated me with courtesy and respect. I had to change vehicle coverage today and Patricia helped me. She was super nice!"
We responded:
"We appreciate your review, Nancy. We are so happy that you had such a wonderful experience with State Farm Agent Mary Spears’s Team here in Madison ! "
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Shalunda Sherrod

April 9, 2026

5  out of  5
rating by Shalunda Sherrod
"Fast efficient service! Very dependable!"
We responded:
"Thank you for the fantastic review, Shalunda! We are always here to help with your insurance needs here in Madison . "
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Mikiah Jefferson

April 3, 2026

5  out of  5
rating by Mikiah Jefferson
"Great experience getting help with switching over!"
We responded:
"Thank you for the amazing review, Mikiah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Florine Abernathy

April 3, 2026

5  out of  5
rating by Florine Abernathy
"Great Customer service ."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Quincy Wallace

March 30, 2026

5  out of  5
rating by Quincy Wallace
"Caring helpful explaining everything very carefully"
We responded:
"Quincy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mary Spears’s Team!"
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Patrenna Ayers

March 26, 2026

5  out of  5
rating by Patrenna Ayers
"I've always had great experiences with Mary Spears and her staff. Ozelia continued on with the amazing customer service and she was very knowledgeable and efficient."
We responded:
"Patrenna, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Miranda Allison

March 18, 2026

5  out of  5
rating by Miranda Allison
"Hello! This agency is one of a kind. I've been with this company for at least over 15 years. They have always made me feel at home whenever I entered their facility. Kind gestures of offering me water etc. They have always had my insurance needs as their top priority whenever I would call or go in the office. Cynthia is the BOMB!! All I have to do is make one call in to her and if she isn't available or at lunch, she never forget to return my call. That's what a customer look for in continued business. Love Mary Spears Insurance Agency...Miranda Allison"
We responded:
"Thank you for the amazing review, Miranda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rhonda Webb

March 13, 2026

5  out of  5
rating by Rhonda Webb
"Excellent customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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María G. Brito A.

March 13, 2026

5  out of  5
rating by María G. Brito A.
"I had a great experience with State Farm - Mary Spears’ office. Dustin Strait was very kind, helpful, and took the time to answer all my questions. I really appreciate the excellent customer service. Thank you!"
We responded:
"María, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Eddie Sherrod

March 10, 2026

5  out of  5
rating by Eddie Sherrod
"Ms. Spears is a very reliable and dependable agent. She and her office take all the appropriate steps to accommodate your needs. I always enjoy interacting with Ms. Spears because she does excellent service, timely and with patience. Lastly she meets all qualities of a great servant. I could not be happier!"
We responded:
"Thank you so much for the 5-star rating, Eddie! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jenise Watkins

March 2, 2026

5  out of  5
rating by Jenise Watkins
"Great prices!"
We responded:
"Thank you so much for the 5-stars, Jenise! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mary Spears’s Team anytime."
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Jeanne Epley

February 23, 2026

5  out of  5
rating by Jeanne Epley
"We have been with Mary Spears for over 20 years, and have received excellent and timely service from the ladies who work there. Thanks Cynthia, Patricia and Mary."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mary Spears’s Team. "
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James True

February 20, 2026

5  out of  5
rating by James True
"Our family has been with Mary Spears (State Farm Insurance Agent) for over 27 years. After falling victim to the 2011 tornado, Mary came to our house and walked us through the entire process. One of the reasons we have been with Mary Spears for so long is because every time we compare policies with the competition, State Farm comes out ahead."
We responded:
"Thank you for the 5-star review, James! Here on State Farm Agent Mary Spears’s Team, we are proud to serve our community and appreciate your recognition. "
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Gregson Thomas

February 17, 2026

5  out of  5
rating by Gregson Thomas
"Dustin was very helpful when moving insurance over to my new vehicle. Thanks again"
We responded:
"Wow, thank you for the 5-star review, Gregson! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ellie Raven

February 13, 2026

5  out of  5
rating by Ellie Raven
"I've been working with Patricia on some home and auto quotes. She has been very helpful, responsive and explains everything well."
We responded:
"Ellie, thank you for your wonderful review of State Farm Agent Mary Spears’s Team! Ellie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mary Spears’s Team! "
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Marie Rose

February 12, 2026

5  out of  5
rating by Marie Rose
"I have known Mary Spears for a long time, she is such a wonderful and enjoyable person to speak with her. Our Office uses Mary @ State Farm for all of our Bonding needs."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tameka Holmes

February 12, 2026

5  out of  5
rating by Tameka Holmes
"Always have an amazing experience with Mary Spears' State Farm Agency. The customer service is truly outstanding — they're always friendly, attentive, and go above and beyond to help me with my needs. Every question I have is always answered promptly and thoroughly, and they make me feel valued as a customer. It’s rare to find such genuine care and professionalism these days. I highly recommend Mary Spears office to anyone looking for insurance and top-notch customer service!"
We responded:
"Thank you so much for the 5-stars, Tameka! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mary Spears’s Team anytime."
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Lisa Epps

February 10, 2026

5  out of  5
rating by Lisa Epps
"I called him to change the email on my account. Cynthia was a very professional and efficient."
We responded:
"Lisa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Spears’s Team here in our Madison office. "
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Lisa Boyd

February 3, 2026

5  out of  5
rating by Lisa Boyd
"I want to take a moment to recognize Mary Spears and her staff, at State Farm for delivering one of the best customer experiences I’ve had in a long time. She took the time to walk through a policy I already had with a different carrier, offered thoughtful suggestions, and made sure I fully understood what courage I had and what coverage I didn’t have. What stood out most was her approach. There was no pressure, no sales push, no agenda. She shared information that I didn’t know. Because of her guidance, I feel completely safe and secure with the coverage that we have today. If you’re looking for someone who is knowledgeable, patient, and truly committed to helping you make informed decisions, Mary is absolutely the person you want in your corner."
We responded:
"Thanks so much for the amazing review, Lisa! We really appreciate your support here in Madison . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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MRSLett

January 31, 2026

5  out of  5
rating by MRSLett
"More Than an Agency—They Are a Family Tradition If you’re looking for a company you can stay with for life, this is it. My family has been insured here for over 20 years. We’ve been through a few impactful changes in life together, and Mary Spears’ office never let us down. Cynthia is incredibly kind, professional, responsive, and proactively reaches out with our best needs in mind. She is very knowledgeable about the products State Farm offers and is excellent at explaining complex terms in a way that makes me feel confident in my choice. That kind of long-term reliability and genuineness is hard to find these days, and I’m proud to continue the legacy with them."
We responded:
"MRSLett, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Spears’s Team here in our Madison office. "
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Latrisa Holden

January 29, 2026

5  out of  5
rating by Latrisa Holden
"Great customer service. Very sweet ladies. Always willing to help in every way they can"
We responded:
"Thank you for the 5-star review, Latrisa! Here on State Farm Agent Mary Spears’s Team, we are proud to serve our community and appreciate your recognition. "
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Irene Diaz

January 23, 2026

5  out of  5
rating by Irene Diaz
"Always very knowledgeable, professional and willing to help."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mary Spears’s Team. "
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Stacy Hagood

January 13, 2026

5  out of  5
rating by Stacy Hagood
"My husband has been Mary’s customer for close to 30 years and thinks the world of her. She has always helped him with every need. He brought me aboard when we married a few years ago and I can say the customer service from her office is always superb!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Myra Donegan

January 9, 2026

5  out of  5
rating by Myra Donegan
"Great customer service. Very understanding and patient representative. Work to find the better quote. Thank you for all your help everytime."